Home > Blog > 10 Best HIPAA-compliant Telehealth Platforms For Therapists in 2025
Author: Adesuwa Olajire, Clinical Psychologist
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Non-HIPAA-compliant telehealth platforms are the root cause of several challenges for therapists in private practice. These range from data breaches to risks of legal penalties. They could also result in client distrust. Due to this, mental healthcare providers avoid them at all costs.
There are several HIPAA-compliant telehealth platforms therapists can choose. As a result, practitioners are sometimes swamped and unsure about which platform is best. This article will show you the 10 best HIPAA-compliant telehealth platforms. We also examine their features so that you can select the one that is most suitable for your practice.
SimplePractice is a popular HIPAA Compliant telehealth platform for mental health practitioners. It features several administrative tools in an intuitive user interface. Some of its most popular features are the client portal, notes templates and billing. It also incorporates telehealth. This makes it easier to hold sessions remotely.
Telehealth
The Telehealth feature allows you to hold remote therapy sessions with clients. This eliminates the restriction of distance and gives you more flexibility.
Secure Messaging
SimplePractice is a HIPAA-compliant platform. It ensures that all interactions between practitioners and their clients are safe.
Time Saving
SimplePractice has features like automated billing, claim tracking and scheduling. This reduces your administrative workload and saves you time.
TheraNest is a trusted Practice Management system, PMS, for mental health professionals. It has numerous tools that simplify admin tasks and improve client engagements.
Intuitive Client Portal
TheraNest has an easy-to-use client portal. From the portal, clients can easily schedule appointments and complete forms. They can also relate safely with their therapists.
Integrated Telehealth
Telehealth is securely integrated into TheraNest. Clients do not need to visit their service providers before having a session.
Billing and Payment
The platform's billing and payment features streamline financial management. Practitioners can securely generate invoices, and process insurance claims. They can also process and accept payments via the platform.
TherapyNotes is a cloud-hosted EHR system for mental health care providers. It has various tools that help improve documentation and overall practice operations. Its platform is very intuitive. Hence, making it easy to use.
Scheduling and Calendar Management
TherapyNotes has an integrated calendar that makes appointment scheduling easier. From the platform, clients can easily confirm the availability of their therapists before booking appointments. Therapists can also set up automated reminders in order to reduce no-shows.
Task Management
TherapyNotes allows practitioners to create and assign tasks. They can also assign timelines so that they have a more organized schedule.
Client Portal
TherapyNotes has a client portal that is easy to navigate. From the portal, clients can fill out intake forms, and schedule appointments. They can also interact with their therapists securely from the portal.
Zoom for Healthcare is a variant of Zoom tailored to healthcare practitioners. It enhances telehealth consultations and clinical collaborations. The platform is HIPAA-compliant. So, all communication between clients and practitioners is safe.
Virtual Waiting Room
Zoom for Healthcare has a virtual waiting room. This helps practitioners manage client queues effectively.
Multi-Device Support
Zoom for healthcare is compatible with several devices. It effectively works on desktops, tablets, and smartphones. This aids flexibility and comfort.
Collaboration Tools
Zoom for Healthcare has several collaboration features that aid group practice. Some of these features include screen sharing, annotation, and breakout rooms.
TheraPlatform is a cloud-based EMR and telehealth platform for mental health practitioners. It is an integrated platform that assists therapists in administrative responsibilities.
Practice Management Features
TheraPlatform has scheduling, billing and document management features. This spares practitioners more time to focus on vital tasks.
Client Portal
TheraPlatform has a dedicated client platform. From the portal, clients can access resources, schedule appointments and fill out forms. They can also interact with their mental health practitioner securely.
Appointment Reminders
TheraPlatform allows therapists to set up automated emails and reminders. Thus, ensuring clients are reminded about their appointments. This in turn reduces the frequency of no-shows.
HIPAA Video is an innovative EMR tool for mental healthcare practitioners. It has several features that eases the admin functions of healthcare providers. Hence, giving them more time to focus on clients.
User Friendly Interface
HIPAA video has an intuitive user interface. This makes it a suitable solution for tech-savvy and users that are not tech-inclined.
Integrated Scheduling and Reminders
HIPAA Video supports appointment scheduling and automated reminders. This reduces the risk of missed appointments for clients.
Multi-device Compatibility
HIPAA Video is optimized for different device types. This gives therapists more flexibility in conducting virtual therapy sessions. practice.
Customizable Branding
The software allows practices to customize the platform with a touch of their brand. It gives the consultation sessions a more professional touch.
Medici is a comprehensive telemedicine platform for Modern Healthcare. It features powerful tools that streamline admin tasks for mental health professionals.
Group Messaging
Medici supports group chats. This is a handy feature for complex cases because it allows therapists to include family members in consultation sessions.
Billing Integration
Medici's billing integration allows practitioners to process payment and insurance claims from the software.
Secure Messaging
The platform is fully HIPAA Compliant. Hence, all conversations between practitioners and their clients are secure.
Doxy.me is a recognized telehealth platform for virtual consultations. It has a simple user interface which operates solely on the Web. This makes it easy for practitioners and clients to access the platform.
HIPAA-Compliant
Doxy.me is a HIPAA-compliant telemedicine platform. As a result, unauthorized persons do not have access to interactions between practitioners and clients.
Customizable Waiting Room
The platform allows practitioners to customize the waiting room with branded materials. This gives room for a comfortable yet professional experience.
Unlimited Sessions
All plans on Doxy.me have access to unlimited video calls. It givesĀ therapists the opportunity to hold long therapy sessions when needed.
Amwell is a comprehensive Telehealth Platform that aids efficient virtual client care. It offers features like Telehealth, EHR integration and a client portal. Thus, making it a great choice for various practice sizes.
Integration With Electronic Health Records System
Amwell integrates seamlessly with EHR systems. This makes it easier for healthcare providers to access client records and provide personalized care.
Comprehensive Telehealth Platform
Amwell supports Telehealth. So, practitioners and their clients can hold sessions comfortably.
Scheduling
Amwell supports appointment scheduling and automated reminders. This makes it easier for clients to book consultations at their convenience.
Doximity offers practitioners several tools that enhance collaboration and improve healthcare. It is often appraised for its amazing telehealth tools.
Professional Networking
Doximity has several tools that help mental health professionals connect with other practitioners. This fosters collaboration and expansion of professional networks.
Dialer and Video Call
Doximity has a dialer feature that allows therapists to display their official line while using a personal device. This helps them protect their privacy while being professional.
HIPAA Compliant
The platform is fully HIPAA Compliant. This reduces the risk of breaches and exorbitant penalties.
HIPAA-Compliant Telehealth Platforms are a vital part of your tool set as a therapist. They help handle your administrative tasks. Hence, giving you more time to focus on activities that matter like providing better client care. Additionally, their telehealth features aid your flexibility by allowing you to practice from the comfort of your location.
1. What Makes a Telehealth Platform HIPAA Compliant?
A HIPAA Compliant Telehealth Platform must contain features like end-to-end encryption and secure data storage. It should have user authentication protocols.
2. Can Therapists Use Zoom For Regular Telehealth Sessions?
Yes, therapists can use Zoom for consultation sessions. However, the regular Zoom does not meet the HIPAA-compliance standards. As an alternative, practitioners can use the Zoom for Healthcare.
3. Are Free Telehealth Platforms HIPAA Compliant?
Some free platforms like Doxy.me are HIPAA compliant. However, these platforms are limited in function.
4. Do Telehealth Platforms Support Group Therapy Sessions?
Yes. Some platforms like TheraNest and Zoom for Healthcare support group sessions.
Disclaimer
All examples of mental health documentation are fictional and for informational purposes only.
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